Return/Exchange Policy
Return/Exchange Policy:
Every product dispatched from RoyalChic™ is thoroughly inspected for any defects before being sent to you, ensuring you receive a perfect quality product you will love.
Incase of a defect, when you wish to return or exchange the product, request for return/exchange has to be done within 7 days from the date of delivery and we would require a clear 360 degrees parcel opening video showing the defect.
Reverse pickups are either arranged by us or customer will have to ship the parcel to us at the following address
Fashionista
185, 2nd floor
Opposite mother dairy. Tagore Park
Near Model Town 1, Delhi - 110009
Once we receive it, unworn, unwashed, unaltered, undamaged and retaining the original tags, it will undergo a thorough quality inspection and if it passes through, we will process your request.
Item is eligible for a return/ exchange only in case of a defect
Cancellation policy
No cancellation will be accepted after 24 hours of the order being placed.
Change in size/delivery address/phone number
If you would like to make changes to existing details in the order, such as your size, delivery address or phone number, please reach us at the RoyalChic™ e-mail, subject :Revised information/change of address/size/telephone number.
We will facilitate the same if your product hasn’t been shipped
Visit our FAQs for any other queries or use contact us page to reach out to us.